Shipping Rates & Delivery Estimates

• Australia Wide: Free standard shipping. Delivery typically takes 5-7 business days.

• Worldwide Shipping: Flat fee of $15 for standard shipping. Delivery typically takes 10-20 business days.

All shipping is standard, and your order will arrive just like a letter in an envelope, so please keep an eye out for it in your letterbox.

International Shipping

We currently offer international shipping to select countries with a flat fee of $15. Delivery times vary, typically between 10-20 business days.

Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you realise there is an error, contact us immediately.

Lost or Stolen Packages

Visionnaire is not responsible for lost or stolen packages once they are marked as delivered. If your package is missing, please contact the shipping carrier directly.

Legal Information

By placing an order with Visionnaire, you agree to the terms and conditions outlined in our policies. We reserve the right to update shipping rates, delivery estimates, and terms without prior notice. All delivery times are estimates and not guaranteed. Visionnaire is not responsible for delays caused by customs, postal services, or other factors outside our control.

Contact Us

If you have any questions or concerns regarding shipping and delivery, feel free to reach out to us at hello@visionnaire.com.au